VSS Error. The System Cannot Find the File Specified (code 1712)
Situation
An image-based backup plan termnates with the following error: VSS Error. The System Cannot Find the File Specified
Also, in the Application event log the following records can be found:
Log Name: Application
Source: VSS
Event ID: 12292
Level: Error
Description:
Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} [0x80080005].
Operation:
Obtain a callable interface for this provider
Obtaining provider management interface
Context:
Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
Class ID: {00000000-0000-0000-0000-000000000000}
Snapshot Context: -1
Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
Log Name: Application
Source: VSS
Event ID: 11
Level: Error
Description:
Volume Shadow Copy Service information: The COM Server with CLSID {65ee1dba-8ff4-4a58-ac1c-3470ee2f376a} and name SW_PROV cannot be started. Most likely the CPU is under heavy load. [0x80080005]
Operation:
Obtain a callable interface for this provider
Obtaining provider management interface
Context:
Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
Class ID: {00000000-0000-0000-0000-000000000000}
Snapshot Context: -1
Provider ID: {b5946137-7b9f-4925-af80-51abd60b20d5}
Cause
This error can occur if the ServiceDll registry value for Swprv is missing or incorrect.
Solution
- Run regedit.
- Locate and then click the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\swprv\Parameters
If the Parameters registry key is missing, perform the following steps:Right-click the swprv registry key, select New, select Key, type Parameters, then press Enter
- Once the Parameters registry key is selected, make sure that the ServiceDll registry value has the following value: %Systemroot%\System32\swprv.dll
If the ServiceDll registry value is missing, perform the following steps:1. Right-click the Parameters registry key, select New, then select Expandable String Value2. For the value name, type ServiceDll, then press Enter.3. Double-click the ServiceDll registry value.4. In the Value Data box, type %Systemroot%\System32\swprv.dll, then click OK.
- Once you are done, run the backup plan again.