Article ID: kb10104Last Modified: 16-Aug-2024

Hyper-V Is Not Installed (code 1902)

Situation

Upon a Hyper-V backup plan creation attempt or upon a Hyper-V backup plan execution, the following error occurs: Hyper-V is not installed. Hyper-V role is not installed on this computer

Cause

Hyper-V role is not installed or was disabled.

Solutions

Hyper-V can be enabled in many ways including using the Windows 10 control panel, PowerShell, or using the Deployment Imaging Servicing and Management tool (DISM).

Check System Requirements

Hyper-V requires:

  • Windows 10 Enterprise, Pro, or Education
  • 64-bit Processor with Second Level Address Translation (SLAT)
  • CPU support for VM Monitor Mode Extension (VT-c on Intel CPUs)
  • Minimum of 4 GB memory

Refer to the Hyper-V System Requirements for the actual requirements and limitations

If required, upgrade from Windows 10 Home edition to Windows 10 Pro by opening up Settings -> Update and Security > Activation

For more information and troubleshooting, see Windows 10 Hyper-V System Requirements

Enable Hyper-V using PowerShell

Open a PowerShell console as Administrator.

Run the following command:

Enable-WindowsOptionalFeature -Online -FeatureName Microsoft-Hyper-V -All

If the command is not found, make sure you are running PowerShell as Administrator.

As the installation completes, reboot the computer.

Enable the Hyper-V role through Settings

  1. Right-click on the Windows button, then select Apps and Features.
  2. Select Programs and Features on the right under related settings.
  3. Select Turn Windows Features on or off.
  4. Select Hyper-V, then click OK.

As the installation completes, reboot the computer.

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