Article ID: kb1110Last Modified: 29-Aug-2024
Hyper-V Checkpoint Error (code 1907)
Description | Value |
---|---|
Issue ID | 1907 |
Issue Class | Error |
Situation
A Hyper-V backup plan fails with the foloowing error: VSS error 0x800423f4: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.
Solution
- Open Hyper-V Manager.
- Open Hyper-V host, then select virtual machine that produced the error.
- Right-click on VM, select Settings, then switch to Management.
- Click Integration services.
- Disable the Backup (volume snapshot) Service.
- Click OK.
Once these steps are done, the virtual machine will be in saved state for a short period of time and the uptime counter can be reset.