Article ID: kb1110Last Modified: 09-Oct-2026
Hyper-V Checkpoint Error (code 1907)
| Description | Value |
|---|---|
| Issue ID | 1907 |
| Issue Class | Error |
Situation
A Hyper-V backup plan fails with the following error: VSS error 0x800423f4: The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur.

Solution
- Open Hyper-V Manager.
- Open the Hyper-V host, then select the virtual machine that produced the error.
- Right-click the VM, select Settings, then switch to Management.
- Click Integration services.
- Disable the Backup (volume snapshot) Service.
- Click OK.
Once these steps are done, the virtual machine will be in the saved state for a short period of time, and the uptime counter can be reset.