Article ID: kb00277Last Modified: 16-Oct-2026
Contact Technical Support
You can contact Technical Support via our Support Portal.
For Managed Products (Managed Backup/Managed Connect/Managed RMM/Deep Instinct), please refer to our guide on creating a ticket via the Support Portal, and for more information on SLAs check our Support Reference Guide.
For Standalone products (MSP360 Backup/CloudBerry Explorer/Connect Pro), please refer to the Technical Support options for more details.