Article ID: kb00277Last Modified: 16-Oct-2026

Contact Technical Support

You can contact Technical Support via our Support Portal.

For Managed Products (Managed Backup/Managed Connect/Managed RMM/Deep Instinct), please refer to our guide on creating a ticket via the Support Portal, and for more information on SLAs check our Support Reference Guide.

For Standalone products (MSP360 Backup/CloudBerry Explorer/Connect Pro), please refer to the Technical Support options for more details.

https://git.cloudberrylab.com/egor.m/doc-help-kb.git
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