Article ID: kb00277Last Modified: 17-Aug-2025
Contact Technical Support
You can contact Technical Support via our Support Portal.
For Managed Products(Managed Backup/Managed Connect/Managed RMM/Deep Instinct) please refer to our guide on creating a ticket via Support Portal, and for more information on SLAs check our Support Reference Guide.
For Standalone products(MSP360 Backup/CloudBerry Explorer/Connect Pro) please refer to the Technical Support options for more details.