Article ID: kb00263Last Modified: 16-Oct-2026
No activation code received upon software download
Problem
You haven't received the activation code after downloading MSP360 Connect.
Suggestions and Resolution
In this case, first check the Spam folder of your mailbox. If the message is not there, run Connect.
In the activation window, click the "I don't have a code" button and enter your email:
Click the "Start Freeware" button. The software will be activated.