Article ID: kb00263Last Modified: 16-Oct-2026

No activation code received upon software download


Problem

You haven't received the activation code after downloading MSP360 Connect.


Suggestions and Resolution

In this case, first check the Spam folder of your mailbox. If the message is not there, run Connect.

In the activation window, click the "I don't have a code" button and enter your email:

Click the "Start Freeware" button. The software will be activated.