Freeware activation error

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Problem

You tried to activate the software but received "Freeware request failed" error

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Suggestions and Resolution

First and foremost check that you typed in the email address correctly, if the error persists the simplest solution to try would be trying another email address. If you still receive the same response do the following:

In the activation window press "Offline Activation" button:

In the opened window enter your email address and press "Generate Service Key" button:

After the key is generated send it to support@msp360.com with subject Offline Activation, you will receive a Response Code, paste it into the text field:

Press the "Activate" button.