Article ID: kb00213Last Modified: 22-Aug-2024

Upgrade to Backup 3.1 for macOS. Grant Full Disk Access Again

After updating MSP360 Backup for macOS to version 3.1, it is required to grant the full disk access again.

To grant the full disk access, proceed as follows:

  1. Open the Security & Privacy Preferences pane and select the Privacy tab.
  2. Select Full Disk Access from the list of services.
  3. To unlock the interface, click the 'lock' icon in the bottom left corner.
  4. Enter your macOS administrator password.
  5. Drag and drop the icon for the MSP360 Backup application into the list, or add it manually.
  6. Restart the computer.

If these steps did not help, or if you cannot enable the full disk access, you will need to uninstall MSP360 Backup 3.1 for macOS to unlock the interface, then install it again

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