Article ID: kb10103Last Modified: 16-Aug-2024

Cannot Read MFT (codes 1713- 1714)

Situation

An image-based backup plan terminates with one of the following events:

  • Cannot read MFT. One or more MFT records on the volume {volume name or ID} cannot be read. The disk may be corrupted (code 1713)
  • Cannot read MFT. One or more MFT records cannot be read. The disk may be corrupted (code 1714)

Cause

The occurrence of the error (1713) or warning (1714) means that one or more volumes included in the backup plan are corrupted.

Solution

Check and try to repair the volume (or volumes) for physical or logical errors.

To do this, use the chkdsk command.

Run chkdsk

  1. Open My Computer.
  2. Find the required disk in the list, then right-click on it.
  3. Select Properties.
  4. Switch to the Tools tab.
  5. Click Check now....

Run chkdsk Via Command Line

  1. Run the Windows Command Prompt with administrator privileges.
  2. Type the following command: chkdsk /f /r.
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