Article ID: kb00149Last Modified: 22-Aug-2024

Restore Verification Failed (code 2023)

Situation

An image-based backup plan or Restore Verification run attempt terminates with the following error: **Restore verification failed. Restore Verification requires Hyper-V enabled **

Cause

This error occurs when Hyper-V environment either is not enabled or did not start for some reason.

Solution

Enable Hyper-V manually.

Using Apps and Features

  1. Right click on the Windows button, then select Apps and Features.
  2. In the Related settings group to the right, select Programs and Features.
  3. Select Turn Windows Features on or off.
  4. Select all components for Hyper-V, then and click OK.

  1. Reboot the computer.

Using Command Line

  1. Run Command Prompt console as administrator.
  2. Run the following command: DISM /Online /Enable-Feature /All /FeatureName:Microsoft-Hyper-V

  1. Reboot the computer.
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