Article ID: kb00149Last Modified: 09-Oct-2026

Restore Verification Failed (code 2023)

Situation

An image-based backup plan or Restore Verification run attempt terminates with the following error: **Restore verification failed. Restore Verification requires Hyper-V enabled **

Cause

This error occurs when the Hyper-V environment is either not enabled or did not start for some reason.

Solution

Enable Hyper-V manually.

Using Apps and Features

  1. Right click the Windows button, then select Apps and Features.
  2. In the Related settings group to the right, select Programs and Features.
  3. Select Turn Windows Features on or off.
  4. Select all components for Hyper-V, then click OK.

  1. Reboot the computer.

Using Command Line

  1. Run the Command Prompt console as administrator.
  2. Run the following command: DISM /Online /Enable-Feature /All /FeatureName:Microsoft-Hyper-V

  1. Reboot the computer.