Article ID: kb00190Last Modified: 22-Aug-2024
Item-level MS Exchange Restore: 401 Unauthorized
Situation
The item-level restore plan for Exchange database terminates with the following error: The remote server returned an error: (401) Unauthorized.
Cause
User credentials were entered using an invalid format during the restore, or user is not granted with sufficient permissions to place restored items into a mailbox.
Solution
Specify the username as username@domain.local, domain\username or user email address:
If this was not of a help, use administrator credentials instead of user ones.
Restored messages will be placed into Restored mailbox of a user which credentials were specified during the restore.