Article ID: kb00224Last Modified: 22-Aug-2024

Ensure VM Compatibility With EC2 Instance

Situation

CloudBerry Backup (or Backup Agent for Windows as a part of Managed Backup solution) can restore image-based backups as AWS EC2 instances. During the process, you may encounter the error: "FirstBootFailure". Check out the PowerShell script below that will help you in troubleshooting.

One of the most frequent errors is the following one: FirstBootFailure: This import request failed because the instance failed to boot and establish network connectivity

Solution

This error appears if the image does not meet the EC2 VM-import prerequisites. To figure out the cause of the problem, first, go to Amazon's documentationhttps://docs.aws.amazon.com/vm-import/latest/userguide/import-export-processes.html that lists the actions you need to take in order to ensure that the VM meets all of the requirements. Read it thoroughly and make sure that your VM is properly configured for EC2.

If it did not help, try to execute the AWS VMImportChecker PowerShell script that automatically identifies possible reasons for potential import failure. Once all of the issues are resolved, you can proceed to import the VM as an EC2 instance.

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