Article ID: kb00292Last Modified: 22-Nov-2024
Warning Message "Pending Reboot" After Image-Based Backup
Situation
Warning message "Pending Reboot" or error of "SystemRequireRebootError" category is thrown after an image-based backup.
Cause
Sometimes software installation may require a reboot of Windows OS. This happens because some applications modify or replace system files that are currently in use. Backup of an operating system in a "Pending Reboot" state counts as inconsistent and could be problematic upon restoration and boot.
Potential scenario leading to a Windows OS boot problem:
- Windows OS in a "Pending Reboot" state is backed-up via image-based backup.
- This image is then restored on a different machine.
- After restoration, the state of Windows OS changes from "Pending Reboot" to "FirstBoot" state. In order to proceed, it is required to perform internal initialization of the hardware.
- After initialization, Windows OS boots successfully.
- Once the system properly boots for the first time, its state changes back to "Pending Reboot", requiring to apply previously delayed changes.
- After the requested reboot, Windows OS does not boot again and stays on a "Spinning Circle" screen indefinitely.
Known applications installation of which might cause the aforementioned Windows OS boot problem:
- Windows Updates.
- System & Hardware Drivers.
- Antivirus software (Sentinel One, Trend Micro, etc.)
Solution
Reboot the machine in order to clear a "Pending Reboot" state and perform a new image-based backup to ensure its validity.