Article ID: kb00346Last Modified: 20-Jan-2026
Proxmox inbound port configuration (code 1962)
Situation
An image-based backup plan finishes with the following warning: Proxmox firewall does not allow inbound traffic required for backup (Code: 1962). The backup plan fails due to a firewall restriction: port 8007 is blocked for incoming connections on the Proxmox host

Cause
The backup plan fails due to a firewall restriction: port 8007 is blocked for incoming connections on the Proxmox host.
Solution
Proxmox inbound port can be open by clicking the solution in the warning message. This creates a new inbound rule in Windows Defender Firewall:

You also can create an inbound rule manually caaording to your requirements. it manually by creating a new inbound rule in Windows Defender Firewall.
How to Create an Inbound Rule Using Windows Defender Firewall
- Open Windows Defender Firewall - Press Win + R, type wf.msc, and press Enter. (This opens Windows Defender Firewall with Advanced Security)
- Create a New Inbound Rule
- In the left panel, click Inbound Rules
- In the right panel, click New Rule.

- Configure and apply the rule.