Error: License not verified! product can't backup now
Situation
MSP360 (CloudBerry) Backup for Linux comes with a command line interface (CLI) that allows customers to configure file-level backup for Linux content (i.e., files and directories). CLI is a tool for operating the entire backup ecosystem. It allows configuring an account, activating a license, and creating and managing plans. Managed Backup edition needs to be linked to a certain user first and then activated. So, if you missed the first step and are trying to activate your license you are going to see the following error message:
cbb activateLicense -e your.email@domain.com -t
online Backup Command Line Interface started
error: License not verified! product can't backup now
Solution
To resolve the issue, go through the following steps:
- Link your copy of the downloaded product (from Managed Backup) to an existing user
- Activate either a commercial or trial license.
cbb addAccount -e your.email@domain.com -p Password -ssl yes|no
This will link your software to the appropriate account in Managed Backup. The next step is to activate the license.
If you have a commercial license granted to the user, run the following command:
cbb activateLicense -e your.email@domain.com -k
Alternatively, you can request a 15-day trial using the following syntax:
cbb activateLicense -e your.email@domain.com -t