Adapting backups on S3 made with MSP360 (CloudBerry) Standalone Backup for Managed Backup Service

by Anton Zorin

Problem

You've been backing up with MSP360 (CloudBerry) Backup and when you decided to switch to MSP360 (CloudBerry) Managed Backup (Service) you want to have you previously backed up data to be there, not to re-back it all up again.

Solution

0. Getting the user ID.

Open up your browser and follow the link: https://mspbackups.com/Admin/UserList.aspx.

If you need to create a user, create one. If it already exists, click the person icon on the left-hand side (green, yellow or black) and you will see a pop-up with the ID:

We'll be using %USERID% for this ID.

1. Download AWS CLI

The easiest way would be to install AWS CLI. For Windows: https://docs.aws.amazon.com/cli/latest/userguide/install-windows.html

For macOS: https://docs.aws.amazon.com/cli/latest/userguide/install-macos.html

For Linux: https://docs.aws.amazon.com/cli/latest/userguide/install-linux.html

2. Running AWS CLI to move files and folders

Open your CLI.

aws s3 mv s3://CBB_COMPUTERNAME/ s3://MBS-%USERID%/CBB_COMPUTERNAME/ --recursive  --include "*"

Finally, your command should look like this:

aws s3 mv s3://CBB_SERVER/ s3://MBS-5cff3f1d-d4e4-44e9-8305-5f4dd3a97ef8/CBB_SERVER/ --recursive  --include "*"

3. How to do it fast?

For Windows/Linux you can run it on an EC2 which would make it faster.

4. Repository sync

Once the process is complete, you need to update the backup agent's local database (repository) so that it knows about the files in the cloud that you've just added. Go to Options -> Repository -> Select the right account -> Synchronize.

This can be performed via:

1. The Computers > Remote Management page if you use the legacy main menu, or the Computers page in the new main menu.
2. Backup agent's UI: Options -> Repository -> Sync
3. CLI: list accounts and sync the right one: ./cbb account -l ./cbb account -sync "accountname"

4. Now it should work.

Go to the Backup Storage tab to check what your backup agent can list in the storage. If you see your files, congratulations, well done! If you see nothing, please contact us