Invalid username or password
When trying to sign into MBS desktop agent, the following error pops up:
This is because the username and password are taken from the
Admin section rather than the
Users. However there might be username or password mistype (double check your data).
All MBS users should be either created or approved (when using AD bridge) through the
Users section as displayed below:
In case of you have any questions, you can contact us by creating a Support Portal ticket at support.msp360.com portal.