Files Are Missing In The Storage. Inconsistent Backup, To Correct Please Run a Full backup (code 1021)


A backup plan terminates with the following error message: Files are missing in the storage. Inconsistent backup, to correct please run a Full backup


Once a latest version validity check is performed and some files and folders were detected as missing in a target storage destination, a block-level backup cannot be performed without errors. Thus, a new full backup is necessary.


The common solution to this issue is running the plan in the full backup mode.

To Run the Full Backup

  1. Switch to the Backup Plans tab.
  2. Find the plan that reproduced this error, then click on it to expand.
  3. Click Force Full Backup.

To avoid such situations in the future, it is highly recommended that you work out the causes of objects absence in backup storage. Typical causes are: