Annual Subscription Model. Frequently Asked Questions
As of December 1, 2021, MSP360 changes the MSP360 (formerly CloudBerry) Backup licensing policy from a perpetual (one-time fee) license to the annual subscription model
Find the answers to questions asked by users:
- What product editions will annual subscription apply to?
- I already have the one-time fee license for CloudBerry Backup. Is my license valid after December 1, 2021?
- I already have the one-time fee license for CloudBerry Backup. Can I buy additional one-time fee licenses for me?
- I started using the trial version before December 1, 2021. Can I get a one-time fee license because the subscription doesn't satisfy me?
- Can I purchase a monthly subscription?
- With an annual subscription to MSP360 (formerly CloudBerry) Backup, can I upgrade to Managed Backup for a discounted price?
Q: Which products will annual subscription apply to?
A: Only part of MSP360 (formerly CloudBerry) product editions will be moved to annual subscription model:
- Backup for Windows (all editions)
- Backup for macOS (all editions)
- Backup for Linux (all editions)
- VM socket
MSP360 (formerly CloudBerry) Explorer and MSP360 (formerly CloudBerry) Drive will still have perpetual licenses.
Q: I already own CloudBerry Backup perpertual license. Is my license valid after December 1,2021?
A: Yes
The subscription model will be applied for new purchases only. Existing one-time fee (perpetual) licenses will stay active along with the possibility to purchase the annual maintenance
Q: I already own CloudBerry Backup perpetual license. Can I purhcase more perpetual licenses?
A: No
Any additional licenses for existing CloudBerry Backup customers will be sold under the new subscription model only.
Q: I started using the trial version before December 1, 2021. Am I able to purchase a perpetual license since the subscription model is not suitable for me?
A: Yes
If your CloudBerry Backup free trial was started before December 1, 2021, and you are not satisfied with the new licensing policy, you still can purchase the perpetual license till December 31, 2021. This option will become unavailable after December 31, 2021.
Q: Can I purchase a monthly subscription?
A: No
Only an annual subscription is available.
Q: Can I upgrade to Managed Backup with a discount having MSP360 (formerly CloudBerry) Backup annual subscription?
A: Yes
CloudBerry Backup customers willing to upgrade to Managed Backup will be offered credit worth 100% of the remaining subscription.