Warning. One or more backup paths do not exist
Problem
Your backup job ran as scheduled, but for some reason you received a notification with the message: “Warning. One or more backup paths don’t exist”.
Suggestions and Resolutions
1. First reason - the human factor:
You set up the backup plan, selected the files/folders that you want to back up on the source step, and saved the backup plan. But then, for some reason, some directories/folders/files were deleted by someone and no longer exist. Therefore, the software can not find them.
2. Second reason - your permission settings:
Users might back up not only local files. Documents located on network shares can be in the list. So, make sure that the account under which the service (CloudBerry backup service) is running and/or the PC itself have enough rights to back up the files selected on the source step.
By default, the CloudBerry backup service runs under the Local System account. Commonly, this account doesn’t have the right permissions for backing up files.
The Local System account is a computer account. Therefore, if you go to the file/folder security options - you can add your computer there and re-run backup then.
How to determine which paths no longer exist:
- check your diagnostic information (log files). The logging level should probably be switched to High
- in the agent, on the “History” tab, filter by “files” and in the list you’ll find which files have been skipped
- liaise with our support team or solutions architects
Contact Us
- Tech questions
- Sales questions: sales@msp360.com