Article ID: kb00091Last Modified: 09-Oct-2026

Counting Requests for Every Backup Plan

Situation

Your cloud storage provider sent you a monthly bill and a detailed explanation of your charges.

Storage may account for 60-70% of the entire bill.

The rest of the bill consists of various paid requests to a storage provider. They can be: PUT, GET, HEAD, DELETE, and other storage requests.

Solution

You can find out how many requests you use while backing up your data. To view the number of requests, proceed as follows:

  1. Open the enginesettings.list file with any text editor. This file is located at:
  • For standalone Backup for Windows: C:\ProgramData\CloudBerryLab\CloudBerry Backup\enginesettings.list
  • For Backup Agent as a part of Managed Backup solution, the path depends on the name of the product with a custom name. In any case, it is located in the ProgramData folder. Example: for the Company ABC - C:\ProgramData\Company ABC\enginesettings.list
  1. In enginesettings.list, find the following parameter: <LogRequestsOnExit>false</LogRequestsOnExit>
  2. Change the parameter value to true: <LogRequestsOnExit>true</LogRequestsOnExit>
  3. Run the backup plan.
  4. In the Tools menu, click Diagnostic, then Open in folder.
  5. Find and open the latest modified file with the .log extension (file name is your backup plan ID).
  6. At the end of the file, find the following records and view the number of requests:
2016-12-15 14:02:35,207 [SERV] [1] NOTICE - Uploaded: 2(769 KB). Deleted: 0. Failed: 0
2016-12-15 14:02:35,249 [SERV] [1] NOTICE - Request GET: success 15, failed 0
2016-12-15 14:02:35,249 [SERV] [1] NOTICE - Request PUT: success 15, failed 0
2016-12-15 14:02:35,249 [SERV] [1] NOTICE - Request HEAD: success 4, failed 0
2016-12-15 14:02:35,249 [SERV] [1] NOTICE - Request DELETE: success 15, failed 0

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